Building a Winning Customer Journey Map
April 16 @ 11:00 am – 11:45 am PDT
What if every customer interaction—every email, every tasting, every order—was part of a bigger plan to turn casual buyers into loyal evangelists?
Join us on Wednesday, April 16th at 11 AM PDT for a powerful webinar with Laura Simons, founder of Simons DTC Consulting.
In this session, you’ll learn:
-The essential steps for mapping a seamless customer journey
-How to design a communication strategy that drives repeat purchases
-Why each touchpoint matters—from the first sip to the hundredth order
This is your chance to build stronger loyalty, boost DTC sales, and reimagine your customer experience.
